Top tools
Best AI Agent Tools for Customer Support Agents
Use retrieval for policy and product facts, memory for account preferences, and evals before giving the agent write access.
Mem0, Zep, LlamaIndex, LangSmith
Open workflowUse cases
Programmatic SEO hubs for real agent workflows: support agents, internal knowledge assistants, research agents, developer tool agents, workflow automation, and agent startups.
Top tools
Use retrieval for policy and product facts, memory for account preferences, and evals before giving the agent write access.
Mem0, Zep, LlamaIndex, LangSmith
Open workflowTop tools
Use RAG as the first layer, keep permissions in metadata filters, and expose operational tools through a narrow MCP boundary.
LlamaIndex, Qdrant, Pinecone, Model Context Protocol
Open workflowTop tools
Combine retrieval with explicit state control when the agent must search, judge evidence, and decide whether to continue.
LlamaIndex, LangGraph, OpenAI Agents SDK, LangSmith
Open workflowTop tools
Keep tool access narrow, make every write path auditable, and use MCP only when tool reuse across clients matters.
Model Context Protocol, OpenAI Agents SDK, LangGraph, LangSmith
Open workflowTop tools
Use explicit state when retries and approvals matter, and keep autonomous steps behind evals and logging.
LangGraph, CrewAI, OpenAI Agents SDK, Model Context Protocol
Open workflowTop tools
Start with the smallest orchestration layer that proves the task loop, then add tracing and evals before adding more autonomy.
OpenAI Agents SDK, LangGraph, CrewAI, LangSmith
Open workflow